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CONFIDENTIALITY CLAUSE AND DISCLAIMER

Copyright © 2024 MUZUN NET W.L.L. All rights reserved.

These materials are confidential and proprietary to MUZUN NET W.L.L., and no part of these materials shall be reproduced, published in any form or by any means, electronic or mechanical including photocopying, recording or otherwise, or stored in any information storage or retrieval system of any nature, nor shall the materials be disclosed to third parties without the prior express written authorization of MUZUN NET W.L.L.

This privacy policy aims to provide you with information about how MUZUN NET W.L.L. company processes your personal information (i.e.- for example, collection, use and disclosure of personal data, including special or sensitive personal data).

MUZUN NET W.L.L. company will only process information where the company has received the information directly from you as a data controller or by our clients where we are processors in accordance with their instructions and in line with the company's obligations and your rights under applicable data protection laws including GDPR.

1.0 INTRODUCTION


1.1 Background

MUZUN NET W.L.L. is a technology Company that provides hosting and other IT services.

This privacy policy aims to provide you with information about how MUZUN NET W.L.L. company processes your personal information (i.e.- for example, collection, use and disclosure of personal data, including special or sensitive personal data).

MUZUN NET W.L.L. company will only process information where the company has received the information directly from you as a data controller or by our clients where we are processors in accordance with their instructions and in line with the company’s obligations and your rights under applicable data protection laws including GDPR.

Security Codes means the user identification code (including Secure Access Image and Secure Access Message) with the Password details that are used to identify you whenever you use the Service.


1.2 How we obtain your personal data

To enable MUZUN NET W.L.L. to fulfill the contract for the products or services you have requested, we may need to process your personal data for the purposes including the following:

  • Establishment, continuation and management of business relationships.
  • Processing applications for products and services, and completing instructions or requests.
  • providing products and services (Assessing appropriateness for products and services).
  • Operational purposes.
  • Statistical purposes.
  • Surveillance of premises and IT infrastructure.
  • Ensuring the security of our websites and business infrastructure.
  • Managing any communication between you and us.

  • 1.2.1 Biometric Information

    MUZUN NET W.L.L. collects Biometric Information from you when you enroll in our biometric identity program as part of authentication and customer support activities. These identifiers may include facial recognition information, fingerprints, and mathematical representations of your biometric identifier. We may use Biometric Information to identify and authenticate you, and for security purposes. We may share Biometric Information with third-party service providers, our professional advisors, and as required by law or regulation. MUZUN NET W.L.L. will not sell your Biometric Information.


    1.2.2 Information from cookies and other technologies.

    MUZUN NET W.L.L. and our service providers may use tools such as cookies, web beacons, pixels, and similar technologies to collect information about you to provide the experiences you request, recognize your visit, track your interactions, and improve customer experience


    1.3 Basis for Processing Information.

    We shall process your information on the following basis:

  • Lawful basis
  • Legitimate interest
  • Performance of a contract
  • Prior consent
  • Statutory duty
  • Public Interest

  • 1.4 Information we share

    We may share information with other parties for any of the reasons provided above. The category of persons who may be entitled to information includes:

  • Any employee of MUZUN NET W.L.L. who need the information in the course of their roles
  • Auditors, third-party service providers, agents or independent contractors
  • Any person to whom disclosure is permitted or required by law.
  • Any court of competent jurisdiction, tribunal, regulator, enforcement agency, or tax authority

  • 1.5 How long we keep your information

    MUZUN NET W.L.L. shall keep your information for as long as it is necessary and relevant to the purposes set out in this privacy notice unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we may either delete or anonymize such information.


    1.6 Security Safeguards

    Our security systems are designed to prevent loss, unauthorized destruction, damage and/or access to your personal information from unauthorized third parties. MUZUN NET W.L.L. will maintain physical, electronic, and procedural safeguards that comply with standards to guard your non-public personal information.


    1.7 Rights as a Data Subject

    You are entitled to your rights under applicable data protection laws. These rights include:

  • Right to be informed
  • Right of access to personal data
  • Right to give and withdraw consent
  • Right to amend (rectification)
  • Right to blocking, erasure and destruction
  • Right to destruction
  • Right to prevent processing
  • Freedom from automated decision making
  • Freedom from processing for direct marketing
  • Right to complain

  • 1.8 Notice to Exercise Rights

    You can at any time give notice to exercise your rights. We will within twenty-one (21) days after receipt of a notice informing you whether we have complied or intend to comply with your notice, or the reasons if we cannot comply with the request. For any privacy queries or complaints, you may contact us at:
    Email: apps@muzunnet.com
    Phone number: +97333661481


    1.9 Changes to this Privacy Policy

    We may update the privacy policy from time to time. The updated version will be indicated by “Revised” and date. The updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how MUZUN NET W.L.L. is protecting your information.


    Appendix 1

    2.0 DATA SUBJECT ACCESS REQUEST FORM

    MUZUN NET W.L.L. is delighted to provide you with a copy of any personal data that is held about you. You are entitled to receive this information under applicable Data Protection laws.

    We will provide you with information about any processing of your personal data that is being carried out in accordance with these laws. We will endeavour to respond promptly to your request.

    Kindly reach us via the email provided below for any explanation on how your data is processed, rectification, erasure, or copies to be shared.
    Email: apps@muzunnet.com